Terms of service
Terms of Service – LS Silk Australia
This website is operated by LS Silk Pty Ltd. Throughout the site, the terms “we”, “us” and “our” refer to LS Silk Pty Ltd. LS Silk Pty Ltd offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates or changes on our website. Your continued use of the website following any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or that you are the age of majority and have given us consent to allow your minor dependents to use this site. You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or any destructive code. A breach of these Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission. Headings used here are for convenience only and will not limit these Terms.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or not current. The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making. Any reliance on the material is at your own risk. We reserve the right to modify the contents of this site at any time but are not obligated to update any information.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any Service without notice. We shall not be liable for any modification, price change, suspension, or discontinuance.
5. Products or Services
Certain products or services may be available exclusively online through the website and may have limited quantities. Returns or exchanges are subject to our Return Policy. We strive to display product colours and images as accurately as possible, but we cannot guarantee colour accuracy across all screens.
We reserve the right to limit sales to any person, region, or jurisdiction, and to discontinue any product at any time. We do not warrant that the quality of products or services will meet your expectations or that errors in the Service will be corrected.
6. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order. In certain cases, we may limit or cancel quantities purchased per person, per household, or per order. If a change occurs, we will notify you using the email or phone number provided. You agree to provide accurate and up-to-date billing and account information for all purchases. For more details, please review our Return Policy.
7. Optional Tools
We may provide access to third-party tools, which are provided “as is” without any warranties or liability. Your use of optional third-party tools is entirely at your own risk and discretion. Any new features or services will also be subject to these Terms.
8. Third-Party Links
Some content, products, or services available via our Service may include materials from third parties. We are not responsible for the content or accuracy of third-party websites or materials. Please review third-party policies before engaging in transactions with them. Complaints or concerns should be directed to the third party.
9. User Comments and Submissions
By submitting content, ideas, or feedback to us, you agree that we may edit, copy, publish, and distribute such material without restriction or compensation. You agree not to post unlawful, defamatory, or offensive material or upload any malware. You are solely responsible for any comments or content you provide.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability. We reserve the right to correct or update information at any time without prior notice.
12. Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content for any unlawful purpose, to violate laws, infringe intellectual property, harass others, submit false information, upload malware, or interfere with security features. We reserve the right to terminate your use of the Service for any violations.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of the Service is at your sole risk. All products and services are provided “as is” and “as available” without warranties of any kind. In no case shall LS Silk Pty Ltd, our directors, employees, or affiliates be liable for any loss, injury, or damage arising from your use of the Service or products purchased through it.
14. Indemnification
You agree to indemnify and hold harmless LS Silk Pty Ltd and its affiliates, partners, and employees from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
16. Termination
These Terms remain effective until terminated by either party. You may terminate at any time by notifying us or ceasing use of our site. We may terminate this agreement at any time without notice if you fail to comply with any term.
17. Entire Agreement
These Terms and any related policies constitute the entire agreement between you and LS Silk Pty Ltd and supersede any prior agreements or communications.
18. Governing Law
These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Australia.
19. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right to update or replace any part by posting changes on our website. Continued use of the website constitutes acceptance of those changes.
20. Contact Information
Questions about these Terms should be sent to us at support@lssilk.com.au.