Contact information
Contact Us – LS Silk Australia
LS Silk is an online-based boutique, allowing us to remain cost-effective while offering premium-quality silk products at accessible prices. Please note that we do not offer in-store shopping.
If you have any questions about your order, can’t find what you’re looking for, or need assistance urgently, our friendly Customer Care team is here to help.
How to Contact Us
- Send us a text message or call on +61 403 932 166
- Chat with us live during operating hours via the website chat icon
- Email us at support@lssilk.com.au
- Use our online contact form at lssilk.com.au/pages/contact-us
Customer Service Hours
Our dedicated Customer Service Team is available:
- Monday – Friday: 9am – 6pm (AEST)
- Saturday: 9am – 5pm (AEST)
We kindly ask that you contact us just once per enquiry — this helps us respond more efficiently and reduces delays during busy periods.
We look forward to assisting you and making your LS Silk experience as smooth as silk.